JIO Phone Order Tracking Offline & Online Modes – Step By Step Procedure

If you are one of the users who were able to pre-book a JioPhone, you have the option to track your order, through both online and offline channels.


Jio Phone Order Tracking – Online

In order to track Jio Phone bookings online, users can use the MyJio app.

1. First open the MyJio app and tap on the Manage Booking option.

2. On this screen you will need to provide your registered phone number and OTP.

3. Users will be directed to the My Vouchers page. Again, as of now, the Status field is blank, but it should show the delivery date and the store where the phone can be picked up from, as soon as the deliveries begin.

4. There is also an option of transferring the JioPhone booking using the MyJio app via the Transfer option in the Manage Bookings section.

After pre-booking the mobile, users will be receiving a voucher. This voucher can be used to buy the Jiophone from any Reliance Digital store.

Jio Phone Order Tracking – Offline

1. Customers can track the Jio phone by making a call to Jio customer care number 18008908900 and follow the IVR instructions.

2. While calling to this number, users must call from their registered mobile number.

3. The registered mobile number will be used by the customer care to track the present order of Jio Phone.

4. After that you will receive an SMS displaying the details of your Jio Phone booking, inlcuding the delivery date and the store details.

Currently, users are receiving a null against both the aforementioned details. This will probably be fixed as soon as phone draws closer to the delivery dates.

Jio Voucher – What it consists?

Jio Voucher will be given to the customers those have pre-booked the JioPhone. This Voucher consists the info that is useful for tracking. This Jio Voucher is important to get the JioPhone and also the Voucher carries Rs 500 worth. Using this voucher user can check the status of shipping of the JioPhone.

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Make a Call to 18008908900 – to track Jio Phone order

Customers those have pre-booked the JioPhone can track the order by making a call to 18008908900, which is Reliance Jio customer care number. This number will not work if the customers call from the unregistered mobile number.

Jio Phone Status Online Message:

The customers pre-book JioPhone will get the message stating that your order is successfully placed and the shipping will be done in another 1-2 weeks.

JIO Phone Order Delivery Date/ Pick Up : Jio Mobile will be Delivered from September 1st and its will be delivered basis on first booking basis using token id number. ask your doubts in below comment section.


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